General
Welcome to our official feedback forum. Do you have an idea? Do you recognize a good idea when you see one? We want to hear from you!
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You need a clearer link on your feedback page
Your feedback page has lots of waffle and a fill in the box section that looks the the route to contact you.
I you are serious about using Uservoice then make it the primary route for feedback
6 votes -
Timing of Portfolio updates inconsistent
It really is frustrating that your timing of updates of Portfolios seem to have no rhyme or reason. Sometimes they appear to be hours behind. Last night - mid-nightish - they showed one set of prices, this morning a completely different scenario - all being London based trusts or equities. Some of your competing sites seem to do far better e.g. LSE - why can't you keep up. If things don't improve I and I guess others will shift our allegiances. It sure;y can't be that difficult.
3 votes -
Portfolio Calender
Customer wanted to know if Interactive Investor offers a personal calendar to monitor the shares that they hold in their portfolio which alerts them each time their dividends are paid in.
3 votes -
ask salespersns to explain the positioning/changing of inkje
I have just bought a printer from Comet and spent a long time figuring out how to insert the ink cartridges as this was not shown to me instore as I was told it's all in the guide". So it is but it says 'press firmly until it clicks'. I was afraid to do this as it is exactly what I did on my old printer and broke the holding lugs off! I feel a demo instore would have helped to alleviate the situation - particularly for persons unfamiliar with this type of machine
1 vote -
make the "Ask" section of the site much more visible.
Add proper links to the Ask a question pages - I couldn't find my way back there once I had posted a question and returned to the iii.co.uk homepage.
1 vote -
Elliott Wave analysis
Here's the 'frustration': in order to analyze the wave pattern using Elliott Wave analysis, it's essential to have a continuous, daily pattern - right now, last Friday and today are both missing from the chart. Also, if there is no data for any given day, the MACD oscillator (at the bottom, in green and red) does not update either; however, it is a very useful technical tool for indicating whether a SP is oversold/overbought, for making trading decisions. - Java Chart for AMS.L
0 votes -
Share dealing application for issue number
I think there should be a notification that two digits must be entered on the share dealing application for issue number.
0 votes